Governments can support financial inclusion in three key areas.

First, they set the rules and properly regulate the environment for financial inclusion, balancing the drive to bring financial services to the poorest with measures to protect consumers.

Second, governments can promote infrastructure, either financially or by incentivizing private sector investments, to support the expansion of financial services. Such infrastructure might include mobile payment systems, point-of-sale networks, or credit registries, for example.

Third, governments can support financial inclusion by driving transaction volume via electronic deposits of government-to-people payments (e.g., social payments, wages, or pension payments) into financially inclusive accounts. In these three ways, governments can play a crucial role in supporting financial inclusion.

To what extend does the financial inclusion policy address the above, if not entirely, what should the government of Zimbabwe do to ensure financial inclusion is really a reality?